Built in Dubai for clinics in the GCC

The clinic operating system for the GCC.

Appointments, patient records, billing, WhatsApp and AI in one place. English and Arabic on every screen. Ready on desktop, tablet and phone.

Start 14-day free trial See how it works

No card needed
Arabic and English
Live the same day

Clinova dashboard on a laptop and the doctor's My Day on a phone

PolyclinicsDentalAestheticsDermatologyPhysiotherapyPediatricsWomen's healthMulti-branch groups

How it works

One patient journey, one system.

Every step a patient takes is handled inside Clinova, so nothing gets lost between the front desk, the doctor and the accounts team.

Book

Online or at reception. It lands on the calendar at once.

Remind

A WhatsApp reminder is written for you. Staff press Send.

Arrive

One-tap check-in. The waiting room TV shows who is next.

Treat

AI drafts the note. Dental chart, photos and e-signed consent.

Pay

Invoice with the right VAT. Cash, card or a payment link.

Return

Recall when the next visit is due, reviews and loyalty points.

Front desk

A calm reception, even on a busy day.

Calendar, live patient queue and waitlist for every branch on one screen.

Day, week and month views by doctor, room and service
Live queue with minutes waited and queue numbers
Waitlist that fills cancelled slots for you
Waiting room TV screen in English or Arabic

For doctors

Talk to the patient. Clinova writes the note.

The doctor records the visit in Arabic or English and gets a draft SOAP note, diagnosis codes and prescription to review.

Nothing is saved until the doctor approves it
Patient names are never sent to the AI
My Day on the phone: patients, allergies, last visit

Talk to the patient. Clinova writes the note.

Dental

A tooth chart dentists enjoy using.

Click a tooth to see its history and record treatment. Planned and completed work are always clear.

FDI adult chart with colour for every condition
Planned versus done, with one tap to complete
6-month cleaning recalls created automatically

Aesthetics & dermatology

Before and after, side by side.

Photo timelines, session packages and memberships built for aesthetic clinics.

Slider to compare any two sessions
Packages like 6 laser sessions, with sessions left and expiry
Digital consent signed on a tablet

WhatsApp & recalls

Messages written for you. Staff just press Send.

Keep WhatsApp open. Clinova writes each reminder, recall and offer with the patient's name and booking link. No WhatsApp fees.

Recalls for cleanings, Botox top-ups and check-ups
"Send next" clears 20 messages in a minute
Loyalty points, referral codes and Google review requests

Messages written for you. Staff just press Send.

Billing & payments

Get paid faster, with the right VAT.

Invoices from an appointment in seconds, with the new UAE Dirham symbol and VAT set by country.

Partial payments, refunds and balances
Payment links sent on WhatsApp
Doctor commissions per doctor and per service

Owner insights

Know exactly how the clinic is doing.

Real revenue, no-shows and patient loyalty by doctor, branch and service.

Cash collected, including partial payments
No-show and cancellation rates per doctor
Return rate and busiest hours. Export to Excel

For patients

Patients book and pay from their phone.

Your own booking page to share on Instagram, Google Maps and WhatsApp, plus a patient portal. No app to install.

Real free slots from doctor schedules
Deposits and balances paid by link
Visits, prescriptions and invoices in the portal

Front desk

Waiting room TV screen in English or Arabic

Arabic first

Arabic on every screen. One tap to switch.

The whole app flips right-to-left, from the calendar to invoices, prescriptions and patient messages.

And much more

Everything a clinic needs, in one login.

Consent forms

Signed on a tablet, exact copy kept.

Waitlist

Fill cancelled slots automatically.

Loyalty & referrals

Points, tiers and referral rewards.

Google reviews

Ask after every visit, track clicks.

Patient portal

Visits, prescriptions, invoices.

Data import

Move from any old system with a CSV.

Commissions

Per doctor and per service.

7 staff roles

~Quote after a sales call

Booking & spa tools

~Per location plus add-ons

	Clinova	Established clinic systems	Booking & spa tools
WhatsApp reminders and recalls	Included	~Often a paid add-on	~Paid add-on
Arabic on every screen	Included	~Partial	-Limited
AI note writer for doctors	Included	~Rare, sold separately	-Not available
Dental chart and aesthetic packages	Both in one	~Usually one specialty	~Packages only
Online booking, payment links, portal	Included	~Often add-ons	Included
Setup and data import	Same day, self-service	~Weeks with the vendor	Days
Pricing	Published on this page	~Quote after a sales call	~Per location plus add-ons

Based on public vendor websites and user reviews, September 2026.

Pricing

Simple plans. No surprises.

14-day free trial on every plan. No card needed. Prices exclude VAT.

Starter

For solo practitioners and single-branch clinics getting started.

⃃199/month

1 branch · up to 3 users
Up to 200 patients / month
Calendar, EMR, billing
Public booking page
SMS reminders · email support
CRM & lead pipeline
Custom subdomain

Start free trial

Growth

For growing clinics with 2–3 branches that want to scale ops.

⃃599/month

Up to 3 branches · 15 users
Up to 1,500 patients / month
Everything in Starter
CRM & lead pipeline
Booking site on your subdomain
Treatment plans & packages
WhatsApp & SMS reminders
Priority support · onboarding included

Start free trial

Pro

For multi-branch groups that need enterprise-grade controls.

⃃1,499/month

Up to 5 branches · unlimited users
Unlimited patients
Everything in Growth
Custom domain (book.yourclinic.com)
Insurance claim tracker
Inventory & consumables
Advanced reports & audit log export
dedicated account manager

Start free trial

FAQ

Questions clinics ask us.

Does Clinova work in Arabic?+

Yes. Every screen is available in Arabic and English and the layout flips right-to-left. Patient messages and consent forms are bilingual too.

How does WhatsApp work without an API?+

Staff keep WhatsApp Desktop or WhatsApp Web open with the clinic number. When they click Send in Clinova, the message opens already written. They press Send and Clinova logs it on the patient timeline.

Do patients need to download an app?+

No. Patients book on your clinic page, pay by link and see their visits in a portal link sent on WhatsApp. It all works in the phone browser.

Can we move from our current system?+

Yes. Export patients, appointments, services and stock to a CSV and import them yourself with the step-by-step import tool. We match columns from most systems automatically.

How is VAT handled?+

The VAT rate and currency are set from your country when you sign up: 5% in the UAE, 15% in Saudi Arabia and so on. Invoices show your VAT number and the new Dirham symbol for AED.

Is Clinova connected to NABIDH, Malaffi and insurance e-claims?+

We are working with a licensing partner on UAE health authority onboarding, starting with pilot clinics. Talk to us about your emirate and we will share the current timeline.

Ready to run your clinic on Clinova?

Start a 14-day free trial or explore the demo clinic.

Start free trial Try the demo